RQ08074 - Systems AdministratorOperations Support Specialist - Intermediate
RQ08074 - Systems AdministratorOperations Support Specialist - Intermediate
Posted on :
24-10-2024
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1 Vacancy
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Job Description
Deliverable:
- Deliverable: Systems Deployment Operations and Management.
Responsibilities:
- End to End monitoring of OPS Services and underlying infrastructure like mainframes UNIX Windows servers storage and network devices 24/7/365 to ensure these are available as per defined SLAs by taking prompt necessary actions or escalating to Tier2/3 or vendors as needed. These services include critical essential time sensitive public facing applications websites systems subsystems which are hosted in OPS Guelph Kingston and regional data centres.
- Responding to high priority requests and Incidents. Participate in system recovery and service restoration efforts and meetings.
- Provide Operational system updates/upgrades apply patches and address issues involved during these tasks.
- Initiating established recovery and or escalation procedures.
- Implementing Change requests for mainframe midrange and network Platforms.
- Ensuring Service level commitments to ITS clients and stakeholders and broader public sector agencies are met.
- Participating in developing and delivering related training communications and procedural documentation.
- Participates in departmental initiatives such as Shift left and Agile monitoring.
- Participate in Yearly Systrust Audit.
- Participates in semi Annual Disaster recovery exercises.
Requirements
Experience and Skill Set Requirements:
Must Haves:
- 58 years of demonstrated experience supporting large zOs mainframe systems.
- Service Management Tools such as eSMT CIT Remedy and ITIL.
- OS365 Suite of products and Power BI
Nice to Have:
- ITIL Certifications
Skill Set Requirements:
Experience supporting large ZOS mainframe systems:
- Using specific examples please describe the experience that you have supporting large ZOS mainframe systems.
- 58 years of demonstrated experience supporting large zOs mainframe systems.
Knowledge with Unix and Wintel servers and Network Peripherals:
- Using specific examples please describe your demonstrated knowledge with Unix and Wintel servers and Nework Peripherals.
- 58 years of demonstrated knowledge of server OS hardware components and end to end system management.
Incident and Change management:
- Using a specific project please describe how you demonstrated Incident and Change Management activities with strong documentation and communication skills.
- Demonstrated of Incident and Change Management activities.
- Demonstrated ability for strong documentation and writing skills.
- Demonstrated experience in presentation verbal and written communication skills.
Knowledge of System and Application Monitoring Tools:
- Using specific examples please describe your demonstrated knowledge of System and Application Monitoring Tools.
- Demonstrated knowledge of infrastructure monitoring and performance tools.
Knowledge of Service Management Tools such as eSMT CIT Remedy and ITIL:
- Using specific examples please describe your demonstrated knowledge of Service Management Tools such as eSMT CIT Remedy and ITIL.
- Demonstrated knowledge of Service Management Tools such as eSMT CIT Remedy and ITIL.
Knowledge of Communications Collaborations and analytics tools:
- Using specific examples please describe your demonstrated knowledge of Communications Collaborations and analytics tools.
- Demonstrated knowledge of OS365 Suite of products and Power BI.
Experience and Skill Set Requirements: Must Haves: 5-8+ years of demonstrated experience supporting large zOs mainframe systems. Service Management Tools such as eSMT, CIT, Remedy and ITIL. OS365 Suite of products and Power BI Nice to Have: ITIL Certifications Skill Set Requirements: Experience supporting large ZOS mainframe systems: Using specific examples, please describe the experience that you have supporting large ZOS mainframe systems. 5-8+ years of demonstrated experience supporting large zOs mainframe systems. Knowledge with Unix and Wintel servers and Network Peripherals: Using specific examples, please describe your demonstrated knowledge with Unix and Wintel servers and Nework Peripherals. 5-8+ years of demonstrated knowledge of server OS hardware components and end to end system management. Incident and Change management: Using a specific project, please describe how you demonstrated Incident and Change Management activities with strong documentation and communication skills. Demonstrated of Incident and Change Management activities. Demonstrated ability for strong documentation and writing skills. Demonstrated experience in presentation, verbal and written communication skills. Knowledge of System and Application Monitoring Tools: Using specific examples, please describe your demonstrated knowledge of System and Application Monitoring Tools. Demonstrated knowledge of infrastructure monitoring and performance tools. Knowledge of Service Management Tools such as eSMT, CIT, Remedy and ITIL: Using specific examples, please describe your demonstrated knowledge of Service Management Tools such as eSMT, CIT, Remedy and ITIL. Demonstrated knowledge of Service Management Tools such as eSMT, CIT, Remedy and ITIL. Knowledge of Communications, Collaborations and analytics tools: Using specific examples, please describe your demonstrated knowledge of Communications, Collaborations and analytics tools. Demonstrated knowledge of OS365 Suite of products and Power BI.
Employment Type
Full Time
Key Skills
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