Office Manager
Office Manager
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Job Description
Office Manager
Alternative Therapies Clinic
Brighton/Hybrid
Part Time 3 days per week 30K FTE
We are searching for an organised calm compassionate and personable Office/Clinic Manager for a gorgeous alternative therapies clinic in the heart of holistic Brighton.
This is a hybridrole with one day a week working on reception (Monday 9:305:30) and the remaining hours ideally split equally over the other four days (4 hours per day Tuesday to Friday) working both from home and in the clinic as needed.
The role reports directly to the Clinic Director.
Responsibilities:
Recruit trainand manage all receptionists/front of house staff. Manage the schedule annual leave and sickness. Report hours for payroll.
Weekly reception duties meeting and greeting clients liaising via phone email and face to face with clients and practitioners managing room bookings operating the online booking system (MindBody) taking payments etc. Maintaining a friendly helpful and courteous approach to clients and therapists at all times
Manage therapist room rentals including multiple rate handling effectively and efficiently.
Maintain a clean tidy and smoothly functioning clinicenvironment including therapyroom set up.
Overseeing post & deliveries ordering supplies. Liaising and maintaining relationships with suppliers and services.
Managing stock for the shop and introducing new products when appropriate.
Building management & maintenance coordination. Updating contracts/switching providers where necessary.
Maintainexcellent working relationships and communications with all staff and practitioners.
Regularly catch ups with Clinic Director.
Actingas an ambassador for the clinic and its ethos.
Maintaining and expanding on new projects and ideas through marketing and social media alongside the social media manager.
Operatingall aspects of front office computer system including software maintenance report generation and analysis and simple configuration changes.
Performingother duties as requested by the Clinic Director.
Experience:
Experience in and a love of customer service/previous front of house experience essential.
The capacity to prioritise tasks and thrive in a slightly chaotic super friendly environment.
Great communication and relationshipbuilding skills with a high level of emotional intelligence.
Strong IT skills including proficiency in Microsoft Word & Excel.
Track record of implementing facilities systems and processes.
Skills in budget management.
Flexibility and adaptability to changing workloads.
High level of organisation and time management.
Love of alternative therapies and creative environments.
Employment Type
Part Time
Company Industry
Medical Equipment Manufacturing / Hospitals and Health Care / Medical Practices
