Accounts Supervisor

Roles and responsibilities

We are seeking a dynamic Sales Team Manager with a strong understanding of product and market knowledge, dedicated to achieving team sales targets and driving new business development. This role is crucial for overseeing the performance of our sales team, ensuring alignment with organizational objectives, and fostering a high-performing sales culture.

Key Responsibilities:

1. Sales Process Development:

   • Collaborate with leadership to provide valuable insights into the development and refinement of sales processes and procedures. This includes identifying best practices that enhance efficiency and effectiveness within the sales team.

2. Performance Oversight:

   • Monitor the performance of the sales team, measuring outcomes against established Key Performance Indicators (KPIs). Utilize data analytics to identify trends, celebrate successes, and address areas for improvement.

3. Documentation Quality Assurance:

   • Ensure that all documentation produced by the sales team meets the highest quality standards. This involves regular reviews and feedback sessions to maintain consistency and accuracy in sales materials.

4. Compliance Assurance:

   • Uphold company policies, processes, and procedures to ensure that all sales activities are compliant. This includes regular training and updates on compliance requirements for the sales team.

5. Skill Development:

   • Assess the skills of the sales team to guarantee that they possess the necessary capabilities to meet departmental objectives and address customer needs effectively. Provide ongoing training and resources to support continuous improvement.

6. Coaching and Motivation:

   • Actively train, coach, and motivate sales representatives on various aspects of the sales process, including product knowledge, setting quotas, and effective sales techniques. Foster an environment where team members feel empowered to achieve their best.

7. Customer Satisfaction Monitoring:

   • Regularly assess customer satisfaction and sales performance through feedback and metrics. Use this information to guide improvements in sales strategies and customer engagement practices.

Desired candidate profile

Minimum Qualifications and Experience:

• A bachelor’s degree in business, marketing, or a related field.
• A minimum of three years of experience in sales management or a similar role, demonstrating a proven track record of meeting or exceeding sales targets.

Knowledge & Skills Required:

• Interpersonal Effectiveness: Ability to build strong relationships with team members, clients, and stakeholders.
• Industry, Market, and Product Knowledge: In-depth understanding of the industry landscape and the company’s products.
• Negotiating Skills: Proficient in negotiation tactics to secure favorable terms and close deals.
• Sales Function Expertise: Comprehensive knowledge of sales strategies and methodologies.
• Customer Knowledge: Insight into customer needs and behaviors to tailor sales approaches effectively.
• Relationship Management: Skill in managing relationships with clients and fostering long-term partnerships.
• Communication Proficiency: Fluency in English with excellent written and oral communication skills.
• Technical Skills: Proficient in MS Office applications, including Word, Excel, and Outlook.

This role offers an exciting opportunity to lead a motivated sales team and drive business success. If you are passionate about sales, team development, and customer satisfaction, we encourage you to apply.