EL2 Senior Business Analyst
EL2 Senior Business Analyst
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Job Description
Initial Contract Duration: 24 Months
Extension term details: Up to a maximum of 12 Months
Location: ACT
Working arrangements
Canberra Candidates must work from Services Australia s Canberra offices a minimum of 3 days per week.
About the Role:
SoftLabs is seeking Senior Business Analyst for ICT Labour hire at their technology consulting based in ACT.
Requirements:
Senior Business Analyst professionals articulate and document business requirements and elicit high level requirements and capture business needs. They work to understand how the agency functions in order to achieve its purpose and goals. This involves understanding the agencys capabilities required to deliver its services to customers and stakeholders. They develop an understanding of the current state of the agency or identifying future business needs in order to meet the agencys purpose.
Business Analyst staff seek to define and validate solutions that meet business needs goals or objectives. Senior Business Analysts analyse and integrate information provided by a large number of customers staff IT professionals executives customers and external stakeholders. They are responsible for understanding the core needs and requirements of stakeholders and the agency. They may also work to facilitate communication between business units. They often play a central role in aligning the needs of business units with the capabilities delivered by information technology or business activities and may serve as a translator between different stakeholder groups. Working under the broad direction of senior staff they operate with a significant degree of independence with decision making highly dependent on their own professional judgement and consideration of wider agency implications.
Primary Technologies
- Archer IRM Request and Incident Management System (RIMS) Elastic & Kibana Data Correlation Engine Turium Zebra Manage My Team (MMT) Understanding of the Australian Government Digital ID System) Archer IRM myGov Incident Response System
Key duties may include but are not limited to:
- Clearly define and clarify business needs to create an action plan solution report or business case for consideration of senior executives.
- Liaise with a range of key stakeholder to understand their core requirements and concerns in order to meet their needs in line with the agencys strategic direction and themes.
- Determine business analysis approaches that may include specifying team roles deliverables analysis techniques or stakeholder communication.
- Assess the current state of the business to identify and recommend improvements for consideration by senior executives and coordinate the analysis verification and validation on the recommended improvements drive and implement stakeholder analysis to increase engagement with a range of key stakeholders to effectively understand cross business functions.
- Facilitate and lead communication across business units with a range of key stakeholders and represent the views of the agency at a range internal and external forums.
- Manage requirements and communication through scope traceability and maintenance manage produce and review business analyst artefacts and documents that may include risk analysis scope modelling problem tracking and sequence diagrams.
- Prepare drive and manage change management plans and/or communication plans.
- Determine prepare perform and manage elicitation requirement techniques such as brainstorming workshops prototyping observation or interviews and confirm or report on results.
- Oversee the development of strategic and business requirement documentation and ensure requirements are clearly understood by others.
- Manage requirements dependencies and relationships and ensure implementation in logical sequences define the process that will be used to approve requirements for implementation and manage change to the solutions or requirements scope.
- Determine deliverables by considering a range or internal and external factors.
- Conduct comprehensive risk analysis and problem tracking to mitigate potential issues.
- Prepare and manage requirements management plan including testing and quality assurance strategies.
- Manage the performance of business analysis activities to ensure they are executed as effectively as possible including deciding on metrics to measure work specify and model requirements through analysis using textual statements matrices diagrams and formal models.
- Determine business analyst deliverables the scope of work for the business analysis activities resource allocation and estimates for business analyst work identify and define why a business change or capability is required for the agency and/or conduct a capability gap analysis contribute to contract and procurement activities that may include Request for Tender (RFT) Request for Quotes (RFQ) evaluation criteria or cost estimates based on business requirements.
- Assess validate and report on solutions to determine how closely the solution meets the agency s objectives.
- Develop strategic plans for work area or team and consider work in the context of future strategic priorities manage the development of staff capability through mentoring identification of training needs and succession planning.
Mandatory Criteria
- Demonstrated ability to codesign and define the vision for the digital service in a cyber security fraud management or digital id context.
- Demonstrated ability to document key business requirements process maps feature descriptions data models and rolebased access models and feature backlogs.
- Demonstrated ability to convert business requirements into technical requirements and effectively negotiate and communicate with technical resources to develop technical solutions that meet business intent.
- Work closely with end users to run user acceptance testing sessions user training sessions and user feedback sessions.
Weighted Criteria
- Experience working in the Australian Government Digital ID System (AGDIS) or myGov cyber security and fraud incident management.
- Candidate should display a commitment to continuous improvement and innovation actively seeking opportunities to enhance processes and user experiences.
Application Deadline: Thursday 31 October 2024
Expected Start Date: Wednesday 01 January 2025
Job Types: Contract
Rate: As per Australian Market Standards
If you are interested in this position please click Apply with your resume in WORD and send your details for review. If you wish to have a confidential discussion call us onorfor more information
Employment Type
Full Time
