About the job
At Minutes to Seconds we match people having great skills with tailorfitted jobs to achieve welldeserved success. We know how to match people to the right job roles to create that perfect fit. This changes the dynamics of business success and catalyzes the growth of individuals. Our aim is to provide both our candidates and clients with great opportunities and the ideal fit every time. We have partnered with the best people and the best businesses in Australia in order to achieve success on all fronts. We re passionate about doing an incredible job for our clients and job seekers. Our success is determined by the success of individuals at the workplace.
We would love the opportunity to work with YOU!!
Minutes to Seconds is looking for a Business Analyst in a Permanent role in Melbourne.
Requirements
Job Overview:
As a Business Analyst you will be responsible for driving business improvements and ensuring successful implementation of retail solutions. You will work with crossfunctional teams including IT operations and finance to gather requirements analyze processes and deliver datadriven insights that support strategic decisions. The role requires strong experience in retail operations ecommerce inventory management and customer relationship management (CRM).
Key Responsibilities:
- Requirement Gathering: Collaborate with stakeholders to understand business needs collect detailed requirements and document them in the form of business requirement documents (BRD) and functional specifications.
- Process Analysis: Analyze and evaluate current retail processes identify inefficiencies and recommend improvements to enhance business performance.
- Solution Design: Work with technical teams to design retailspecific solutions such as inventory management pointofsale (POS) merchandising and customer engagement systems.
- Data Analysis: Conduct data analysis to assess business performance sales trends and customer behavior. Provide actionable insights to support decisionmaking and improve the customer experience.
- System Implementation: Lead or assist in the implementation of retail management systems (RMS) ecommerce platforms and CRM solutions ensuring alignment with business goals.
- Stakeholder Communication: Serve as the liaison between business units and technical teams to ensure clear communication and understanding of business objectives.
- Testing & Validation: Oversee user acceptance testing (UAT) and ensure that retail systems meet business requirements. Validate data accuracy and ensure the smooth rollout of new features and systems.
- Documentation: Prepare and maintain comprehensive documentation of processes requirements and business rules for continuous reference and improvement.
- Market & Competitor Analysis: Perform market and competitor analysis to understand trends pricing strategies and industry innovations that can be leveraged to improve retail operations.
- Project Management: Support or lead retailrelated projects from initial planning through execution ensuring timely delivery within scope and budget.
Required Skills and Experience:
- 3 years of experience as a Business Analyst in the retail industry or similar.
- Strong understanding of retail operations including merchandising pricing inventory management and supply chain processes.
- Familiarity with ecommerce platforms CRM systems POS and retail management systems (RMS).
- Proficiency in data analysis tools such as Excel Power BI or Tableau with the ability to turn data into actionable insights.
- Excellent skills in business process modeling with experience in creating process flow diagrams data flow diagrams and use case diagrams.
- Strong communication skills both verbal and written with the ability to interact with stakeholders at all levels.
- Experience with agile methodologies and working within crossfunctional teams.
- Knowledge of retail industry trends customer behavior and competitive strategies.
Preferred Skills:
- Experience with ERP systems such as SAP Oracle or Microsoft Dynamics.
- Familiarity with SQL for querying databases and performing complex data analysis.
- Knowledge of digital transformation initiatives in the retail sector.
- Experience working in a multichannel retail environment including instore online and mobile commerce.
Education:
- Bachelor s degree in Business Administration Information Technology or a related field.
Why Join Us:
- Innovative Work Environment: Be part of a forwardthinking team that embraces change and promotes innovation.
- Career Growth: Opportunities for professional development and career advancement.
- Competitive Salary & Benefits: Attractive compensation package with performancebased bonuses.
- WorkLife Balance: Flexible working arrangements to help you maintain a healthy worklife balance.
Demonstrated experience implementing secure web based business solutions, specifically: experience developing web APIs using Azure API Manager and customer facing web portal development using .NET Framework (including .NET Core) and ASP.NET Experience developing single-page web applications using either Angular 7+ or React Demonstrated experience in Azure based solution implementation, including: Azure technologies, such as: Azure Logic Apps, Azure SQL and Azure Service Bus and Azure API Manager Azure DevOps and Visual Studio for code development, management, repositories and deployments (CI/CD) integrating custom built apps with third-party systems, including Microsoft Dynamics 365 CRM