Audio Visual Technician

Roles and responsibilities

• To provide special expertise and to handle all repair and maintenance of audio visual, video, PABX,CCTV, fire equipment and all weak voltage related work and activities
• To be responsible for servicing various types of electronic devices such as amplifiers, microphones, loudspeakers, tape and video recorders
• To carry out repair and maintenance on audio visual panels and equipment
• To participate in hotel energy conservation program
• To attend to the installation and operation of audio visual equipment needed for banquet functions, following instructions from the event order
• To assist the client in installing the electronic equipment if such assistance is call for
• To check regularly the condition of all audio visual equipment, ensures that the equipment are in excellent condition
• To be thoroughly familiar with all regulations regarding safety at work and observe these meticulously at all times
• To observe cleanliness at the place of work and on the job after completion of work.
• To ensure cleanliness of appearance and uniform, particularly when working in guest areas
• To report all defects observed to Director of Engineer, Assistant DOE
• To perform duties outside the scope of his trade in case of emergency, if so called upon
• To work under supervision in areas covered by statutory regulations (gas, electric, etc)
• To supervise the issue of tools relating to the Engineering department and their safe return
• To ensure that the Engineering workshop is at all times maintained in clean and tidy condition
• To act as part of fire party under direction of security when required
• To ensure that all reported maintenance issues are completed in a timely manner and that any issues that are not able to be resolved immediately are handed over to the engineering supervisor
• To ensure that that all preventative maintenance is carried out as directed by senior engineering personnel
• To be able to prioritize all jobs on hotel expert in order to maximize guest satisfaction and minimize disruption to guests and staff alike
• To be fully aware and trained on the fire panel and procedures to be component in the event of an emergency
• To follow key signing procedures and take responsibility for assigned keys
• To hand in all lost property immediately and follow laid down procedure
• To assist other trades within the engineering department where necessary
• To work under direction of the appointed representative of the Director of Engineering
• To incorporate all of the core values in the day to day practice of being an engineer
• To work as part of the team on projects, Capital Expenditure projects and ongoing maintenance programs
• To work alongside other Departments in a supportive role to facilitate the smooth running of the team and department
• To hand over all jobs that were requested during shift to engineering supervisor or Director of Engineering
• To be accountable for all related tasks during shift and hand over if uncompleted
• To assist and help other engineering team member for any work related to engineering

Desired candidate profile

• Technical Skills: Proficiency in operating and troubleshooting a variety of audio and visual equipment, including microphones, speakers, projectors, and video conferencing systems.
• Problem-Solving Skills: Ability to diagnose and resolve technical issues quickly and efficiently during events.
• Attention to Detail: Careful and precise in setup, ensuring all equipment is functional and properly configured.

Personal Attributes

• Customer Service Orientation: Friendly and approachable demeanor with a commitment to providing excellent support to clients and event organizers.
• Team Player: Ability to collaborate effectively with event staff, clients, and other technicians.
• Adaptability: Flexibility to adjust to changing situations and work under pressure in fast-paced environments.

Additional Qualifications

• Knowledge of AV Software: Familiarity with relevant software for sound and video editing, as well as presentation tools (e.g., PowerPoint, Keynote).
• Certifications: Relevant certifications in audio-visual technology or safety practices (e.g., OSHA certification) can be beneficial.
• Physical Stamina: Ability to lift and move heavy equipment and work in various physical environments.