Take orders prepare and serve alcoholic nonalcoholic beverages and light meals to guests courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment.
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Anticipate guests needs respond promptly and acknowledge all guests however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Resolve guest complaints ensuring guest satisfaction.
- Monitor and maintain cleanliness sanitation and organization of assigned work areas.
- Maintain complete knowledge of all menu items liquor brands beers and nonalcoholic selections available in the assigned outlet.
- Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
- Maintain complete knowledge of designated glassware ingredients preparation method and garnishes for each drink.
- Maintain complete knowledge of and strictly abide by state liquor regulations particularly those prohibiting service to minors intoxicated persons and drunk driving.
- Maintain complete knowledge of table/seat/station numbers room capacity hours of operation menus price range and dress code of assigned outlet.
- Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
- Inspect cleanliness and condition of bar guest and service areas; rectify any deficiencies.
- Greet guests and take their orders (food and beverage) utilizing suggestive/upselling techniques.
- Input orders into system and ensure transmission of food orders is verified by Kitchen.
- Legibly document orders when system is down and distribute food orders to Kitchen.
- Ensure that all drink orders from servers are accurately rung into the P.O.S. system before giving drinks to them.
- Prepare all drink orders for guests according to outlet recipes.
- Serve drinks to guests.
- Retrieve food orders from Kitchen and serve to guests.
- Open and serve wine/champagne bottles.
Qualifications :
- High school graduate or equivalent vocational training certificate.
- Minimum of 18 years of age to serve alcoholic beverages.
- 1year experience as a Bartender or Barback.
- Fluency in English both verbal and nonverbal.
- Provide legible communication.
- Certification of previous training in liquor wine and food service.
- Certification in an alcohol awareness program.
- Food handling certificate.
- Certification in CPR.
- Knowledge of various drink recipes and beverage service standards.
- Ability to input and access information in the property management system/computers/point of sales system.
- Compute basic arithmetic.
Remote Work :
No
Employment Type :
Parttime