Event Operations Lead Houseperson
Event Operations Lead Houseperson
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Salary Not Disclosed
1 Vacancy
Job Description
Event Operations Lead Houseperson
You represent Fairmont Century Plaza with enthusiasm and pride providing exceptional service and attention to each guest you encounter. You will encourage your teammates to exceed the standards by setting the example. You are entrusted with the responsibility of ensuring the best possible experience for your guests at all times and to assist the Event Operations team in ensuring Events services exceed Accor and Fairmont Century Plaza standards. You must be flexible with the type of work needed to be done as well as hours worked including but not limited to mornings nights weekends and holidays based on event business.
What you will be doing:
- Supervise and assist Housepersons with set up to ensure compliance with event specifications on the Banquet Event Orders
- Set up refresh and breakdown after events. Have an outlook on what the following day setups entail to plan accordingly with equipment needs and set up the next shift for success
- Assist Housepersons with and oversee tasks including but not limited to: dusting polishing banquet equipment vacuuming sweeping removing stains on meeting rooms carpet polishing glasses for water stations
- Organizing event storage rooms removing and disposing of meeting room trash package delivery to meeting rooms transporting client equipment to/from loading dock or between meeting rooms quarterly event equipment inventory
- Coordinate with Encore as well as outside A/V teams on setup schedules for ballroom stage risers and timeline to drop tables and other banquet equipment necessary
- Greet clients and guests prior to meeting/event start time. Respond to inquiries
Qualifications :
Your experience and skills include:
- Previous Event Houseperson experience with a minimum one (1) year in a Supervisor role at a luxury hotel
- Ability to lift carry and transport relatively heavy equipment
- A friendly positive attitude with good communicational skills
- Stays calm under pressure with an ability to problem solve in a fast paced environment
- Strong cross functional team player
- Responsive with a sense of urgency
- Able to work in a fast paced environment and handle multiple groups/events simultaneously
- Able to communicate with clients and guests in a professional manner
- Must be able to stand and exert wellpaced mobility for periods of up to 8 hours in length
- Continuous standing and walking throughout shift
- Continuous bending carrying lifting twisting
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
