Workplace Experience Coordinator
Workplace Experience Coordinator
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Job Description
Resources typical working day:
Sitting at Front Desk
Checking in and Welcoming Guests
Opening and closing activities
Updating and giving out badges
Controlling calendars; if rooms are available and setup
Answering phones
Assisting Security
Years of Experience needed: 1 years of relevant mail experience preferred
Level of Education: H.S Diploma
Systems/Software proficiencies: Microsoft Office Suite experience is required mainly Teams. ProWatch (exp with security systems) is helpful.
Top Must have Skills:
Strong Customer Facing Skill
Professional
Dependable
Organized
About the Role:
As a CBRE Workplace Experience Coordinator youll be responsible for delivering a worldclass customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing worldclass customer service to the clients and visitors of a designated building.
What Youll Do:
First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to varioussized groups.
Arrange and confirm recreational dining and business activities on behalf of the requestor.
Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail office supply services and onboarding.
Acknowledge inquiries or complaints from employees guests and coworkers. Provide solutions in a professional customer servicedriven manner.
Organize and manage onsite events. This includes securing event space set up and tear down of the room and delivery of supplies.
Follow propertyspecific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Impact through clearly defined duties and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
Resources typical working day:
Sitting at Front Desk
Checking in and Welcoming Guests
Opening and closing activities
Updating and giving out badges
Controlling calendars; if rooms are available and setup
Answering phones
Assisting Security
Years of Experience needed: 1 years of relevant mail experience preferred
Level of Education: H.S Diploma
Systems/Software proficiencies: Microsoft Office Suite experience is required mainly Teams. ProWatch (exp with security systems) is helpful.
Top Must have Skills:
Strong Customer Facing Skill
Professional
Dependable
Organized
About the Role:
As a CBRE Workplace Experience Coordinator youll be responsible for delivering a worldclass customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing worldclass customer service to the clients and visitors of a designated building.
What Youll Do:
First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to varioussized groups.
Arrange and confirm recreational dining and business activities on behalf of the requestor.
Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail office supply services and onboarding.
Acknowledge inquiries or complaints from employees guests and coworkers. Provide solutions in a professional customer servicedriven manner.
Organize and manage onsite events. This includes securing event space set up and tear down of the room and delivery of supplies.
Follow propertyspecific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Impact through clearly defined duties and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
Employment Type
Full Time
