Maintenance Planner Entry-Maintenance Tech-ET-PH
Maintenance Planner Entry-Maintenance Tech-ET-PH
Posted on :
21-10-2024
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Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. This client is a German multinational Pharmaceutical and biotechnology company and one of the largest pharmaceutical companies in the world headquartered in Leverkusen and areas of business include pharmaceuticals; consumer healthcare products agricultural chemicals seeds and biotechnology products.
Job Title: Maintenance Planner (Entry)Maintenance TechE&TPH
Location: Shakopee MN 55379
Duration: 20 Months
Job Type: Contract
Work Type: Hybrid
Job Description:
- The ideal candidate will contribute toward the duties and tasks of the Field Service Manager and Technicians in order to ensure that the organization has exceptional internal phone support and scheduling practices resulting in the successful installation and thorough training of BCS equipment and its customers while also supporting the planning and scheduling of other internal and external collaborations.
Tasks & functions of the Domestic Service Coordinator
- Provide comprehensive and diligent phone support:
- Guaranteeing every incoming customer call is answered the first time in a polite courteous and timely manner
- Demonstrate positive company image and brand awareness in every conversation
- Ensure that every customer is given the support that they need and that accurate records are made of every incoming and outgoing support transaction no matter how minor
- Manage internal and external scheduling processes:
- Provide proactive relative scheduling support; awareness of schedule status and pending items at all times.
- Ensure that management and field technicians are informed and aware of scheduling updates and changes at all times.
- Coordinate and host events in conjunction with commercial operations team at the Shakopee facility
- Administrative Duties:
- Organize and schedule meetings and appointments
- Maintain contact lists and record keeping
- Produce and distribute correspondence memos letters faxes and forms
- Assist in the preparation of regularly scheduled reports
- Book and coordinate travel arrangements
- Uphold and operate in accordance with Client policies External and Internal Communications as Key Service Identity
- Support the work of the Field Technical Relations
- Interaction and communication with both customer service and sales to coordinate and incorporate workbook information parts orders etc. into the Salesforce tool expectations of the Domestic Service Coordinator
TekWisen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
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