Associate Lab Computing Analyst
Associate Lab Computing Analyst
Posted on :
21-10-2024
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Job Description
Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. The below job opportunity is to one of Our clients who is a global leader in analytical testing deliver a comprehensive portfolio of complete solutions systems software consumables and onsite and online services with one overarching purpose: to help make the world healthier cleaner and more sustainable.
Job Title: Associate Lab Computing Analyst
Duration: 12 Months
Location: Summit NJ 07901
Job Type: Contract
Work Type: Onsite
Job Description:
Summary:
- Clients purpose is to enable scientists researchers and clinicians to address their most critical challenges across science and healthcare.
- With a mission focused on innovating for a healthier world we deliver unique solutions to serve the diagnostics life sciences food and environmental markets.
- Client is seeking an Associate Lab Computing Analyst
Responsibilities:
- Implements monitors and provides technical support of customer laboratory IT environments typically integrated with instrumentation
- Implements customer specified benchtop computing design and processes
- Administers and assures connectivity of customers Windows based platform
- Maintains and supports the operating system desktop hardware and peripherals enterprise print strategy management tools application packaging desktop tool development software distribution and core desktop applications
- Manage Onboarding retirement and relocation of equipment
- Implements Windows based security including but not limited to: user / group permissions file / folder permissions group policies local security policies etc.
- Analyses identifies and implements enhancements upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner
- Ensures adherence to clients corporate policies through periodic reporting and compliance programs
- Acts as the technical support contact for field service engineers repairing and troubleshooting client instrument and information technology issues
- Follow documented procedures policies troubleshooting and best practices
- Create and maintain a physical inventory of lab equipment PCs software and any other information pertinent to the environment
- Submit weekly Engineer reports to the team lead by COB on the last business day of the week
- Acts as Liaison for software/hardware related inquiries
- Escalates IT issues that are not resolved PKI Lab IT analysts
- Participates in client team meetings
- Escalates delivery concerns to the team lead
Critical Skills:
- Excellent customer service skills complimented by an ability to listen to and interpret client requests.
- Ability to troubleshoot complex technology issues.
- Strong verbal and written communication skills.
- Ability to identify track and complete tasks for multiple projects under prescribed timeframes
Basic Qualifications:
- Associate degree in Computer Science or technology industry experience
OR - 1 year of relevant technical experience including (but not limited to); Windows technologies including Microsoft Office networking remote computing and backup systems
Preferred Qualifications:
- Experience with scientific instrumentation
- Experience in Life Science environment
Other Requirements:
- Must be able to remains in a stationary position more than 25% of the time
- The person in this position needs to occasionally move inside and outside labs
- Frequently operate on instruments objects tools or controls which will require regularly bending squatting stretching and reaching in order to perform in a service function.
- Regularly move or lift up to 25 pounds and occasionally move or lift up to 100 pounds
- Specific vision abilities required by this position include without limitation the ability to observe details at close range (within a few feet of the instrument) distance vision color vision peripheral vision depth perception and ability to adjust focus in order to perform the essential service functions of this position.
- Occasionally operates a computer and other office machinery such as a calculator copy machine and computer printer
- Need 13 years of experience in corporate environment at an enterprise level.
- Must have experience in Hardware troubleshooting and current IT technologies
- Some software troubleshooting experience is preferred.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
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