Role: RASA Chatbot Developer (2 positions)
Duration: Long Term
Location: Remote (Preference: Candidates nearby NY & PA)
Note: Thirdparty profiles are acceptable but the candidate must be either a Green Card holder or a U.S. Citizen.
Job Description:
The RASA Chatbot Developer will be responsible for developing and deploying advanced AI chatbots and voice assistants using RASA with a focus on scalable and efficient solutions for diverse business use cases. Key responsibilities include integrating NLP and NLG managing deployments through CI/CD tools and working on complex technical issues related to chatbot performance and scalability.
Roles & Responsibilities:
- Develop RASA chatbots and voice assistants across various platforms
- Work on chatbot framework/architecture using opensource tools
- Implement NLP/NLG for chatbots
- Integrate chatbots with management dashboards and CRMs
- Troubleshoot and resolve technical design issues
- Design scalable AI and ML solutions
- Ensure chatbot optimization for speed and scalability
- Provide innovative solutions for improved user experience
- Multilingual chatbot experience (preferred)
- Human escalation integration
- B.Tech/B.E./M.Tech or related technical discipline
- Minimum 67 years of experience in RASA chatbot development
- RASA enterprise experience (mandatory)
- Handson experience with live agent integration
- Conversational AI ML and Deep Learning experience
- Proficient in Python SQL/NoSQL databases and Linux shell commands
- Experience integrating with platforms like Facebook Messenger WhatsApp and enterprise systems such as Salesforce or Zendesk
- Strong foundation in AI tools (TensorFlow Spacy NLU) and RESTful APIs
- RASA enterprise chatbot development experience
- Strong Python programming skills
- Familiarity with chatbot frameworks and AI tools
- Understanding of HTTPS and enterprise security