Account Manager
Posted on :
21-10-2024
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Job Description
We are looking for an experienced Account Manager to join our dynamic team at a leading digital agency in Riyadh KSA. The ideal candidate will be a Saudi national with a background in managing client relationships overseeing digital campaigns and driving client satisfaction. This role requires excellent communication skills a customercentric approach and the ability to handle multiple accounts within a fastpaced environment.
Key Responsibilities:
- Serve as the main point of contact between the agency and clients ensuring client satisfaction and maintaining strong relationships
- Manage a portfolio of accounts overseeing digital marketing campaigns project timelines and deliverables
- Collaborate with internal teams including creative media and strategy to ensure client objectives are met
- Conduct regular client meetings to provide updates on campaign performance discuss new strategies and gather feedback
- Identify opportunities to upsell and crosssell additional services to clients helping to grow the accounts
- Prepare and present performance reports and recommendations for campaign optimization
- Handle client inquiries resolve issues promptly and ensure the delivery of highquality services
- Stay uptodate with the latest trends in digital marketing social media and advertising to provide strategic insights to clients
Requirements:
- Must be a Saudi national
- Minimum 35 years of experience in account management preferably within a digital agency
- Strong understanding of digital marketing social media and advertising strategies
- Proven experience in managing client relationships and delivering exceptional customer service
- Excellent communication negotiation and presentation skills
- Ability to manage multiple projects simultaneously and work effectively under pressure
- Familiarity with digital analytics tools (e.g. Google Analytics social media insights) is a plus
Remote Work :
No
Employment Type
Full Time
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