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Job Description
Job Overview:
Constituents of the City of Atlanta regularly engage the city government to report issues and request city services. The city utilizes a Customer Relationship Management (CRM) system to capture track and respond to the citizens issues and requests. City of Atlanta is implementing a new CRM solution from Microsoft Dynamics 365 and is seeking a Solutions Architect to support the application.
As a Microsoft Dynamics Solutions Architect you will be responsible for designing implementing and maintaining Microsoft Dynamics solutions to meet the business needs of customers. You will play a critical role in translating business requirements into technical solutions and ensuring the successful deployment of Dynamics 365 applications. This role requires a deep understanding of Microsoft Dynamics 365 along with strong analytical problemsolving and communication skills.
Key Responsibilities:
- Solution Design and Architecture:
- Collaborate with business stakeholders to understand their requirements and translate them into functional and technical specifications.
- Design endtoend solutions using Microsoft Dynamics 365 ensuring alignment with business goals and technical standards.
- Develop architecture diagrams data models and integration plans.
- Implementation and Customization:
- Lead the configuration tuning and optimization of Dynamics 365 applications.
- Develop plugins workflows and scripts to extend Dynamics 365 functionality.
- Ensure seamless integration of Dynamics 365 with other enterprise systems.
- Project Management:
- Oversee project timelines deliverables and resources to ensure successful project completion.
- Work closely with project managers to provide regular updates on project status risks and issues.
- Conduct solution testing user training and postimplementation support.
- Technical Leadership:
- Provide technical guidance and mentorship to junior developers and team members.
- Stay updated on the latest Dynamics 365 features tools and best practices.
- Advocate for best practices in solution design development and deployment.
- Client Engagement:
- Act as the primary technical point of contact for clients addressing their queries and concerns.
- Conduct workshops and presentations to demonstrate Dynamics 365 capabilities and solutions.
- Build and maintain strong relationships with clients ensuring high levels of satisfaction.
Qualifications:
- Education:
- Bachelors degree in Computer Science Information Technology Business Administration or a related field.
- Experience:
- Minimum of 5 years of experience in implementing and customizing Microsoft Dynamics 365 solutions.
- Proven track record of successfully leading Dynamics 365 projects from inception to completion.
- Experience with Dynamics 365 modules such as Customer Service Sales Marketing Finance and Operations.
- Technical Skills:
- Proficiency in Dynamics 365 customization configuration and development.
- Strong knowledge of Microsoft Power Platform (PowerApps Power BI Power Automate).
- Experience with Azure services .NET C# JavaScript and SQL.
- Familiarity with data migration tools and techniques.
- Soft Skills:
- Excellent problemsolving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Effective time management and organizational skills.
Preferred Certifications:
- Microsoft Certified: Dynamics 365 Fundamentals
- Microsoft Certified: Power Platform Solution Architect Expert
- Microsoft Certified: Power Platform App Maker Associate
- Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
Critical Hire Code (Assigned by Approver)
The completed Background Verification will be attached (via an automated feed) to the candidates user profile under the Attachments Section.
Please make sure to always include the applicable proposal ID contract ID or requisition ID in the reference field when ordering. It is also very important to double check that the name on the order being requested matches the candidates name in the Covendis system. Otherwise the completed report will not be successfully uploaded to the candidates profile.
To be completed upon candidate selection:
Global Monitor Check
State Criminal Record verification (past 7 years covering each State in which the candidate has resided)
Social Security Number Verification
Federal Criminal Records Verification (past 7 years)
Any additional requirements stated by the Agency on the requisition
MVR
(Suppliers Only)
To order click on the link to the right:
The completed Background Verification will be attached (via an automated feed) to the candidates user profile under the Attachments Section.
Please make sure to always include the applicable proposal ID contract ID or requisition ID in the reference field when ordering. It is also very important to double check that the name on the order being requested matches the candidates name in the Covendis system. Otherwise the completed report will not be successfully uploaded to the candidates profile.
Breakout Invoice By PO
Employment Type
Full Time
Key Skills
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