David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy which assists businesses in creating positive interactive and successful customer interactions using a blend of human touch and technology. Together were looking for a Romanianspeaking Sales Team Leaderto join their teams in Gdask.
Position: Sales Team Leader with Romanian
Location: Gdask Poland
Work Model: Fully onsite
Employment type: Fulltime.
DUTIES AND RESPONSIBILITIES:
- Managing daytoday operations
- Ensuring consistent quality and productivity
- Coaching shadowing and employee support
- Support in process development
- Conducting feedback and conversations with employees
- Monitoring reporting and analysis of KPIs relevant to the project.
REQUIREMENTS:
- 3 years of experience in customer service in sales/technical areas
- Fluent knowledge of the Romanian language and a very good command of the English language (written and spoken)
- The ability to identify training needs and support program development
- Excellent organizational skills and attention to detail
- Experience in team management in the Call Center environment
- Multitasking and prioritization
BENEFITS:
- Possibility of cooperation with leading business partners
- Opportunity to develop and cocreate a new project
- Internal training and learning opportunities
- Career opportunities in an international company
- Free fruits drinks and private medical care
- Relocation support
- And many more!