Customer Support Agent
Customer Support Agent
Posted on :
18-10-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
You are going to be part of the Customer Success team being on the frontline for problemsolving activities in our social media and our Customer Support chat. With the biggest challenge of using multiple platforms and the need of multitasking abilities.
In this role and being in an earlystage startup your responsibilities will change over time giving you the opportunity to learn various skill sets and understand your strengths.
Qualifications:
- 02 years of experience preferably involving customer service roles
- English fluency B2C1 mandatory.
- Proactive and curious willing to learn about different topics and capable of working with people from different countries and cultures.
- Strong crossteam communication and collaboration skills. Organized with attention to detail.
- A healthy ability to handle and resolve conflict have the ability to listen present and question effectively.
- Can take initiative and work independently
- Good technical and problemsolving skills coupled with the ability to provide quick resolutions to problems
Bonus qualifications
- Previous BPO experience with chat campaigns
- Experience with financial campaigns discord or products targeting teens.
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
