IT Systems Administrator Technical Support Engineer
IT Systems Administrator Technical Support Engineer
Posted on :
19-10-2024
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Job Description
PartTime Contract IT Systems Administrator / Technical Support Engineer
Location: Los Angeles CA (Partial Remote)
We are seeking an experienced IT Systems Administrator / Technical Support Engineer for a parttime contract position in the Los Angeles area. This role allows for a hybrid setup with the ability to work remotely for certain tasks but will require travel to client offices and data centers as needed.
Responsibilities:
- Monitor and review systems logs to ensure proactive issue detection and resolution.
- Conduct regular backup procedures to safeguard critical data.
- Install system updates patches and software to maintain security and performance.
- Resolve support request tickets efficiently while ensuring highquality customer service.
- Configure plan and implement network infrastructure tasks including routers switches and firewalls.
- Design configure implement and support VoIP infrastructure for clients.
- Provide onsite support in client offices or data centers when required alongside remote support as needed.
Required Skills & Experience:
- 23 years of experience in Windows Desktop Support.
- 23 years of experience in onpremises Windows Server support.
- Working knowledge of Microsoft Exchange Server Office 365 Azure AD and Google Workspace Administration.
- Experience with TCP/IP network administration including VPN configuration routers and firewalls.
- Experience with storage solutions and SAN/NAS technologies.
- Expertise in user and group policy management as well as access control lists (ACL) management.
- Experience with PowerShell and commandline scripting to automate tasks and manage systems.
- Strong problemsolving skills with a proactive and independent work ethic.
- Excellent communication and interpersonal skills capable of managing client relationships effectively.
Preferred Certifications:
- Bachelors degree in Computer Science Information Technology or a related field (or equivalent experience).
- Microsoft certifications such as MCSA or MCSE (strongly preferred).
- Additional certifications in network management or cloud technologies are a plus.
Employment Type
Full Time
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