HM Note: This onsite role is three (3) days in office
Responsibilities: and nbsp;
Undertakes the design of hosting technology solutions based on the clients service specifications standards policies best practices and cost models in order to meet client application business requirement and project/initiative deliverables. and nbsp;
General Skills: and nbsp;
Knowledge of integrated networking technologies mainframe midrange server enterprise storage and SAN and personal computer system technologies and nbsp;
Knowledge of related best practices OPS directory/messaging standards standard facilities infrastructure/architecture management facility service delivery processes infrastructures policies procedures and direction cost models and procurement processes and nbsp;
Ability to gather client business requirements; corporate I and amp;IT information mandates client information technology strategic plans environment and standards and nbsp;
Ability to participate in the development of solutions and provide advice on short/long term solution service development activities. and nbsp;
Knowledge of leading edge technologies design criteria security and recovery procedures preparation of technical specifications for installation testing and performance of integrated multiservices systems; assess performance and capacity of existing system making recommendations for improving performance and develop technical documentation. and nbsp;
Experience planning migrating implementing and sustaining large complex system development projects and nbsp;
Knowledge of technology developments trends and new products to evaluated application to client short and long term technology requirements. and nbsp;
Basic knowledge of project management methodology (e.g. PMBOK) analytical tools and processes. and nbsp;
Conceptual and analytical skills to assess and evaluate client needs and conduct cost/benefit analyses for new technology requirements in planning and designing solutions. and nbsp;
Experience designing and developing large complex highly available mission critical server applications and nbsp;
Experience with systems evaluation to assess conditions technical performance and capacity of existing systems and determine need and feasibility of expansion renovation or replacement and nbsp;
Excellent analytical problemsolving and decisionmaking skills verbal and written communication skills interpersonal skills and negotiation skills team work skills and nbsp;
A team player with a track record for meeting deadlines
Skills
Experience and Skill Set Requirements
Technical Solution and Development Skills and nbsp; 40 %
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;At least 7 years of experience designing solutions with Oracle Siebel CRM
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;At least 7 years of experience designing solutions with Adobe AEM technologies
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with developing business design document functional and amp; non functional requirements
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with developing high level application flows to support the business requirements.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience in developing functional design document
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience in creating detailed process flows developing highlevel screen designs that map steps within a process to actual views in software solutions
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with solutions and designs with user experience and accessibility (WCAG/AODA)
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience conducting user research and usability testing
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience developing user personas and user journey maps
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience analyzing user feedback and designing solutions to address user issues and pain points
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience creating wire frames and highfidelity mockups with UI prototyping software such as Figma or Adobe XD
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience researching and applying industry best practices
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience in developing use cases (business/system) identifying and documenting business rules
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with the creation and analytical process of business requirement documents
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience in identifying risk and providing solutions
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with creating quality assurance plan and writing test cases
and nbsp;
and nbsp;
Technology Skills 35%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;7 years of experience in Siebel Solution implementation
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;7 years of experience in Adobe AEM Solution implementation
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with change management methodologies
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with documenting test strategies scenarios plans for user acceptance testing (UAT)
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience in creating and updating business architecture artefacts
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with rational unified process (RUP)
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience in developing application view visibility and CRUD (create read update delete) matrix
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with developing application screen mockups and screen flows; translate screen design and workflows into Wireframes and or prototype
and nbsp;
Soft Skills 20%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong communication skills; both written and verbal
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ability to develop and present new ideas and conceptualize new approaches and solutions
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated ability to work with functional and technical teams
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated ability to participate in a large team and work closely with other individual team members
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Proven analytical skills and systematic problem solving
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong ability to work under pressure work with aggressive timelines and be adaptive to change
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated ability to work well and communicate effectively with clients; bridging client business requirements to technical team
and nbsp;
Public Sector Experience 5%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with Public Sector Transfer Payment (Grant) Model would be an asset.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with ensuring that corporate QA standards are followed and maintained would be an asset.
Must Haves:
- At least 7 years of experience designing solutions with Oracle Siebel CRM
- At least 7 years of experience designing solutions with Adobe AEM technologies
- Experience with developing business design document functional and amp; non functional requirements
- Experience with developing high level application flows to support the business requirements.
- Experience in developing functional design document
- Strong communication skills; both written and verbal
- Ability to develop and present new ideas and conceptualize new approaches and solutions
- Excellent interpersonal relations and demonstrated ability to work with others effectively in teams