Front Office Supervisor - Nights
Front Office Supervisor - Nights
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
- Providing exceptional customer service by responding to their requests promptly efficiently and courteously during checkin checkout and throughout their stay
- Immediately attending to guest requests and leading by example to other members of the team by being proactive and resourceful.
- Assist with the running the night audit process including correctly posting all hotels revenue for the day accurately identifying discrepancies and producing a complete night audit report thoroughly and accurately
- Ensuring all the duties are completed
- Professional development of Night team to ensure strong succession planning
- Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations
- Maintaining procedures in relation to credit and cash transactions and accounting documentation.
Qualifications :
- Have experience with high volume and preferably luxury service
- Have strong communication skills.
- Have the availability & flexibility to work shifts across Monday to Sunday including public holidays;
- Hold a full and open drivers license
- You are able to manage your time and can handle juggling numerous tasks at once and have experience in managing large airline crew movements
- Have experience in Opera Microsoft word and outlook
- Have experience in similar role within the hospitality / hotel industry
Should you join our team we will provide you with career development opportunities a fun and rewarding work environment as well as hotel discounts worldwide.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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