About us
Nestled in the bustling tech hub of Berlin Customer Alliance is a dynamic SaaS company on a mission to empower organizations to be loved by exceeding peoples expectations. Weve built a powerful tech platform that makes it easy to capture understand share and act on feedback.
At Customer Alliance we are literally obsessed with feedback and that reflects in the culture and the product were building. Were a diverse team (comprising 25 nationalities!) who support and inspire each other every day. We pride ourselves on a positive and growthoriented work environment where employees are encouraged to share ideas develop their skills and have plenty of fun along the way.
What Were Looking For:
We are looking for a (Senior) Sales Manager with a record of successfully acquiring new customers. You will be responsible for developing and executing our sales strategy and gotomarket motion in Spain.
This role requires true relationshipbuilding skills business acumen as well as technical understanding. You must be able to work across numerous teams and departments synchronous and asynchronous including sales marketing revenue operations and product.
This is an amazing opportunity to make a significant impact from day one and accelerate our company well into the future.
Your Responsibilities:
- Expand the market and acquire accounts mainly within the hospitality industry
- Understand our potential customers existing processes for guest experience and position our SaaS solution accordingly
- Manage the entire sales process (pipeline generation to pipeline conversion)
- Ensure that personal targets and other performance metrics are being achieved
- Use modern sales tactics and an analytical method when approaching new customers
- Track and regularly review lead and pipeline progression in our CRM system to ensure accurate forecasting
- Represent Customer Alliance at relevant events and fairs
We Expect:
Performance:
- Proven track record of successfully managing the entire sales life cycle from prospecting to closing
- Consistent track record of overachievement of goals and quota
- History of driving revenue and delivering complex projects successfully in a highgrowth rapidly evolving organization
Experience:
- Prior sales or business development experience
- A strong grounding in a B2B SaaSbased recurring revenue and growth business model; seasoned in understanding value drivers in a recurring revenue business
- HotelTech / Hospitality industry experience is a strong plus
- You come with your book of best practices
Communication & Relationship Building:
- Clear communicator with an ability to inspire internal and external stakeholders
- Ability to successfully and efficiently manage a wide variety of relationship
- Fluency in English and Spanish additional languages are a plus
Creativity & Curiosity:
- Outside the box thinking and energizing others with passion quality and commitment
- Passion for technology and business strategy
Team Spirit:
- Delivers amazing results through crossteam collaboration
What We Offer:
- Working in one of the leading SaaS company in Germany
- Hybrid model with a flexible working setup so that you take advantage of our lively Berlin office from two to three days per week
- Team offsite budget of 300 per person once a year
- FitX membership
- 26 vacation days earning additional vacation days each year of employment up to 34 days
- Great cooperation with different partners for employee discounts
- Yearly education budget of 1.000 for jobrelated training (after 6 months of employment