DBS/DBS/2024/:BR
The candidate will work as a technical support engineer on the Oracle Hyperion products suite. The candidate should have a solid experience in the area of Enterprise Performance Management Budgeting Planning Essbase DRM/EDMCS and FDMEE.
Minimum of 10 years of Application development and Support experience in Hyperion EPM version 11 or above within a Fortune 500 company is required
The technologies being used in the current engagement are Oracle Hyperion EPM (EPBCS) Hyperion Planning Essbase (BSO/ASO) FDMEE/ODI Essbase Studio SmartView IBM Cognos Command Center is a must
Works closely and collaborates with Oracle global support to resolve Customers SRs.
Works with various functions within Business user groups to ensure RCA is complete and incidents SLAs are met
Triage and resolve user support issues.
Monitoring performance logs backups events applications scripts & jobs
Skills Required
Extensive handson experience in the following modules of Oracle Hyperion:
a. EPBCS
b. Essbase
c. EDMCS
d. FDMEE
e. Data Management/Data exchange
f. Smartview
g. IBM Cognos Command center
h. Narrative Reporting preferred
i. TRCS preferred
j. Oracle Fusion Suite module knowledge is preferred
k. PL /SQL