Provide friendly courteous and professional service at all times
Ensure good communication with Management
Maintain complete knowledge of all menu items
Prepare and check tables before service
Clear and reset tables
Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
Ensure the overall cleanliness and order of the restaurant tables chairs floors and service station at all times
Ensure that all cleaning duties are completed in allocated times to the Company standards
Complete all opening and closing procedures
Must be proficient in effective and efficient table maintenance
Be assertive and attentive at ALL times
Have thorough knowledge of all product and service procedures
Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment accessories and supplies; preparing and serving a variety of coffee drinks along with pastries and cookies.
Welcomes guests by determining their coffee interests and needs
Qualifications :
JOB REQUIREMENTS
Relevant experience in a similar role and environment
Knowledge of the industry
Good command of the English language
Have a wellgroomed professional appearance.
Willing and able to work shift work.
Understand the guest who they are their expectations and how to effectively manage their part of the overall service experience to ensure repeat custom.
Ensure procedures are carefully followed at all times.
Have a good level of understanding of the restaurant and hospitality industry.
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