Executive Assistant Manager Commercial Background
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Raffles Al Areen Palace Bahrain is seeking an experienced and dynamic Executive Assistant Manager (EAM) to join our leadership team. The EAM will play a pivotal role in ensuring the smooth operation and exceptional guest experience at our hotel. Reporting directly to the General Manager the EAM will oversee various departments and collaborate closely with department heads to drive operational excellence achieve financial goals and maintain the highest standards of service quality.
Key Responsibilities:
- Collaborate with the General Manager and other senior leaders to develop and implement strategic plans and initiatives aimed at achieving organizational goals and enhancing the overall guest experience.
- Provide leadership guidance and support to department heads and their teams fostering a culture of excellence accountability and teamwork.
- Oversee the daytoday operations of multiple departments including but not limited to Rooms Division Food and Beverage Sales and Marketing.
- Monitor key performance indicators (KPIs) and financial metrics to assess departmental performance and identify areas for improvement or optimization.
- Drive revenue generation through effective sales and marketing strategies innovative guest experiences and proactive yield management.
- Ensure compliance with all relevant regulatory requirements industry standards and company policies and procedures.
- Champion service excellence and guest satisfaction promptly addressing any concerns or issues to ensure resolution and enhance guest loyalty.
- Foster a culture of continuous learning and development providing training coaching and mentorship to team members to enhance their skills and capabilities.
- Collaborate with crossfunctional teams and external stakeholders to identify opportunities for business growth innovation and collaboration.
Qualifications :
- Bachelors degree in Hospitality Management Business Administration or a related field. Masters degree preferred.
- Minimum of 710 years of progressive leadership experience in handling the hotels commercial division combined with a proven track record of success in hotel operations management.
- Strong business acumen and financial management skills with the ability to analyze financial data develop budgets and drive revenue growth.
- Excellent interpersonal and communication skills with the ability to effectively engage and influence stakeholders at all levels.
- Demonstrated leadership abilities with a focus on inspiring and empowering teams to achieve their full potential.
- Strategic mindset with the ability to think creatively and identify innovative solutions to complex challenges.
- Proven ability to thrive in a fastpaced dynamic environment with a strong customercentric focus and a commitment to exceeding guest expectations.
- Proficiency in hotel management software and Microsoft Office tools.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
