Front Office Manager
Front Office Manager
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Job Description
As our next Front Office Manager you
An exciting opportunity for a Front Office Manager has arisen at Mercure Oxford Hawkwell House Hotel. If you are a talented professional passionate about creating extraordinary experiences then this could be the perfect hotel for you. Managing the Front of House department and ensuring operational excellence for all areas of the hotel.
Are passionate about guests and delivering great service.
Have a handson approach are organised and supportive of your team.
Take initiative and are reactive to situations as they arise finding suitable solutions and ensuring a positive outcome.
Are resultsdriven and understand what needs to be done in order to achieve the hotel goals.
Work duty manager shifts as and when required
A little more information:
You will have the opportunity to be part of a highenergy fun team that delivers excellent customer service each day to all our guests.
Mercure Oxford Hawkwell House is a picturesque boutique hotel that occupies three buildings two of which 19th century manor houses bursting with character. The hotel is newly refurbished with a dcor based on Oxford style vintage fashion.
Set amongst 3 acres of private gardens and only 2 miles from Oxford city centre Mercure Oxford Hawkwell House Hotel is a beautiful country manor in the picturesque village of Iffley. A total of 77 rooms all ensuite are divided between two buildings each with an entirely different character.
Understanding things from our guests perspective is key so while you are settling into your new role we will arrange a onenight stay for you to experience this first hand.
Qualifications :
If this sounds like you youre in the right place.
Youve got authentic style natural curiosity and a warm way with people. Mercure Oxford Hawkwell House is not just a place to spend the night its a place to discover a place in the world with style like yours. Thats why were not just looking for anyone. Were looking for someone like you.
- Experience in a similar role or Supervisor role with 23 years experience
- Strong leadership interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multitask work well in stressful & highpressure situations
- A team player & builder
- A motivator & selfstarter
- Wellpresented and professionally groomed at all times
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
