F&B Supervisor
This position is responsible for leading monitoring and supervising the F&B team of hostesses attendants waiters/waitresses and baristas/bartenders. Motivate and inspire team members by creating an environment that promotes positive communication and demonstrates flexibility.
- To ensure all departmental checklists i.e. opening and closing checklists are completed any required followup action is initiated and forms/records are filed appropriately
- To deal with any internal or external customer requests and issues that are beyond the scope of their frontline colleagues
- To assist and support food and beverage inventory ordering and stocking.
- To schedule break and if required rotate colleagues relatively to increase productivity and maintain their wellbeing
- To supervise the team effectively
- Positively always maintain a professional brand image to all concerned stakeholders
- Engage each guest as a unique individual and listen attentively to their requests
- To listen actively and respond to Guest feedback and assess and review Guest Satisfaction Index results and trends to continuously improve and exceed Guest expectations.
Qualifications :
- A High School degree or Diploma in Food & Beverage
- 2 years of relevant experience in a fivestar hospitality
- Food Safety Certificate
- Worked in a fastpaced environment
- Excellent written and verbal communication skills in English
- Arabic speaker is an added advantage
- Good team player
Remote Work :
No
Employment Type :
Fulltime