Night Auditor:
Whats in it for you:
- Competitive Salary
- Paid Time Off
- Medical Dental and Vision Insurance 401K
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
Rate of Pay: $25.0026.50 per hour
Reporting to the Night Manager responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional engaging and proactive guest service while supporting fellow Colleagues
- Ensure the current days revenue balances are reconciled the payments to the guest ledger are processed and the accounts receivables are balanced
- Prepare daily management reports as required
- Complete the update process on the front office system per established system guidelines
- Balance and verify the summary of daily transactions in the hotel and ensure that the hotels computer systems are readied for the next days business
- Verify that all departments have posted all their revenues
- Reconcile the food and beverage point of sale system for each outlet to the PMS system; record and adjust entries
- Scheduling and implementing training plans.
- Handling and resolving guest complaints including follow up in a timely manner.
- Liaising with all Departments to ensure Fairmont standards are upheld.
- Effectively communicating and implementing new policies/procedures for all departments.
- Actively seeking feedback from employees & guests taking action to improve guest satisfaction scores.
- Perform any other duties tasks and assignments within your department as required
Qualifications :
Qualifications
- Previous front office or accounting experience required
- Available to work overnights including weekends
- Postsecondary education in Hotel Management or equivalent an asset.
- Must be a strong team player with proven leadership development delegating and planning skills.
- Should be highly organized results oriented with the ability to be work well under pressure.
- Must be creative possess proven initiative with the desire to learn and develop.
- Computer literate in Microsoft Window applications and relevant computer applications required
Remote Work :
No
Employment Type :
Fulltime