Biologist

Responsibilities:

• Demonstrates Fairmonts ServicePlus Standards in all interactions
• Ensures that the standards of Fairmont Hotels & Resorts are maintained and highly implemented
• Supervises coordinates and gives directions to the entire Team of Colleagues in very efficient and correct manner.
• To promote good relationship to the guests and Colleagues
• Control and analyzes the level on;
• Quality of Service
• Guest Satisfaction
• Employees Satisfaction
• Operating Equipments
• Grooming Standards
• Updating all Colleague Logs/ Files
• Participate in service as necessary in accordance with Restaurant/Bar needs
• Ensure hotel grooming and personal appearance standard are met
• Control stocks for daily use in the restaurant to ensure service requirement of the Cascades/Bridges are met
• Control breakage waste and spoilage
• Ensuring Safe and Healthy work environment for all the Guests and the Colleagues
• Conduct all Administrative work required
• Maintaining the Lobby Bars cleanliness as well as ensuring all maintenance needs is looked after.
• Checking of expiry dates and nondated products on daily basis
• Schedules Guest Reservations and arranges for private function or special party
• Checked opening and closing duties assigned to all the colleague
• Maintain log book on day to day bases
• Conduct shift briefing
• Performs job related duties and special project assigned
• Ensure that Lobby Bar maintains high quality service standards
• Performs daily checks on staffing level quality control maintenance cleanliness
• Ensure that the unique services of the Lobby Bar are well maintained e.g. by doing table checks
• Updating the Communication Board
• Clean all coffee machines and make sure to use the safe right detergents and pills. Any maintenance issue should be reported to the leader on duty.
• Make sure that all open food and beverage items are dated and covered.
• Follows Hotels telephone etiquette standards
• Follows Occupational Health & Safety regulations
• Reports suspicious people parcels and behaviors to Security
• Ensures adherence to Fairmonts Code of Ethics

Qualifications :

• Must possess outstanding guest services skills professional presentation and sophisticated communication skills
• Must be guestoriented and colleague oriented have a vibrant personality and radiate enthusiasm to assist people
• Proficient in the English language (verbal & written) second language is an asset
• Must be able to handle a multitude of tasks in an intense everchanging environment
• Must be flexible in terms of working hours.
• Must be computer literate and analytical

Remote Work :

No

Employment Type :

Fulltime