As a Night Receptionist at The Mozart Prague you will ensure that our guests receive a warm welcome and exceptional service throughout the night. Your responsibilities will include
- Greeting and checking in guests efficiently and professionally during night hours.
- Managing reservations and providing information about room availability rates and amenities.
- Handling guest inquiries and resolving any issues promptly.
- Coordinating with other departments to ensure seamless guest experiences.
- Conducting night audits and preparing reports for management.
- Maintaining accurate records and performing administrative tasks
Qualifications :
- Previous experience as a receptionist or in a customer service role is preferred.
- Excellent communication and interpersonal skills.
- Proficiency in Czech and English; knowledge of additional languages is a plus.
- Strong organizational skills and attention to detail.
- Ability to work independently and handle multiple tasks simultaneously.
- A friendly and approachable demeanor with a passion for providing outstanding service.
- Availability to work night shifts including weekends and holidays
Remote Work :
No
Employment Type :
Fulltime