Bellperson Full-Time
Bellperson Full-Time
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
The Opportunity:
One sentence summing up the importance of the role and how it leads to the success of the hotel.
In this role youll get to:
- Greet all guests with a smile and an appropriate hospitality greeting.
- To be on your post in the lobby at all times ready to greet and offer assistance to all guests.
- To provide luggage assistance upon arrival and departure to and from the guestroom or to locations specified by the guest within the perimeter of the hotel. (train station parking garage airport express bus valet front door)
- To know the check in and check out Procedures.
- To know the hotels outlet hours.
- Once in guests room provide information on hotel facilities meeting functions dining facilities local transportation alternatives and local visitor and tourist attractions.
- Provide luggage storage for guests in one of our three storage areas.
- Conduct designated deliveries to guestrooms: messages facsimiles parcels packages envelopes newspapers shoes keys and/or other items requested.
- Assist in ensuring guest and coworker safety and security by reporting any suspicious or unusual behavior to GSM and hotel security services.
- Assist in fire alarms by fulfilling duties as outlines in the hotel fire response manual.
Qualifications :
What you need to succeed:
- Available to work weekends evenings/overnights and shift work
- Excellent verbal communication skills
- Excellent interpersonal skills
- Loves dealing with the public
- Thrives under pressure
- Team oriented
- Customer service focused
- Professional manner and outgoing personality
- Good Command of the English language
At Fairmont Royal York we embrace an onsite work philosophy inviting you to join us in our Toronto hotel five days a week. Here its more than just work; its about nurturing the peoplecentered culture we hold dear. Come be a part of it!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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