Front Desk Agent
Front Desk Agent
Posted on :
18-10-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
We are looking for a wellorganized and creative candidate with excellent communication and interpersonal skills who is able to display a passion for perfection and work in a dynamic environment.
The main responsibilities and tasks of this position are as listed below but not limited to these:
- To consistently offer professional friendly and engaging service
- To greet check in and settle guest accounts while ensuring all service standards are followed
- To assist guests regarding hotel facilities in an informative and helpful way
- To respond to each Guest who approaches the Front Desk
- To drive rate through upselling room brands
- To follow department policies procedures and service standards
- To follow all safety policies
- Other duties as assigned
Qualifications :
- Previous 2 years Front Desk experience in an international 5star hotel
- Previous Opera experience is an asset
- Fluency in English & Turkish
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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