Assistant Housekeeping Manager
Assistant Housekeeping Manager
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
What youll do
We are looking for an experienced Assistant Housekeeping Manager to join the preopening team at SLS Barcelona. Under the guidance of the Housekeeping Manager you will be responsible for supervising the overall operation of the housekeeping department.
- Assist the Housekeeping Manager in all kind of daily operations and the overall department management including third party companies.
- Control of budget and monthly financial closure of the department costs.
- Ensure all departmental service standards and sequences of service are being upheld.
- Work collaboratively with all housekeeping partners on a daytoday basis.
- Maintain a close relationship with the Front Office and Engineering Team.
- Ensure guest satisfaction address guest issues as they arise and provide prompt correspondence if necessary.
- Maintain proper inventory levels managing cost per room for supplies.
- Support in managing daytoday staffing requirements.
- Plan assign work and establish performance and development goals for employees.
- Provide mentoring coaching and regular feedback to help manage conflict and improve employee performance.
- Check public areas guest rooms/suites equipment linens are clean and in good repair advise team members of areas of improvements.
- Supervise laundry operations.
- Support in handling complaints and special requests and needs of the guests VIPs and repeat visitors to achieve complete guest satisfaction.
- Ensure staff is properly trained and has the tools and equipment to carry out job duties.
- Promote teamwork and quality service through daily communication and coordination with other department managers.
- May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.
- Perform housekeeping duties necessary including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction.
Qualifications :
What we are looking for...
- Minimum of 3 years of housekeeping experience preferably in an upscale or lifestyle brand hotel.
- Previous experience with preopening of a hotel is a big plus.
- Someone who understands celebrates and embraces the SLS brand values.
- Proven team leader with a high level of energy and motivation a natural at managing and inspiring others in a way that gets the best out of them.
- Ability to multitask work in a fastpaced environment meet deadlines and have a highlevel attention to detail.
- Excellent verbal and written communication skills. Fluent in Spanish and English.
- You make people feel good your team guests and colleagues alike. You make a positive impact.
- You are an excellent relationship builder confident in working with other teams and leaders; youre passionate about what we can achieve together.
- You take ownership of important issues solve problems and make effective decisions.
- You learn quickly and adapt to SLSs unique culture.
- You are humble and open to ideas. We leave our ego at the door and help get things done.
- Youre up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard supports each other and has fun along the way.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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