WHAT YOU WILL BE DOING:
- To plan control coordinate and participate in the training of the employees of the organization.
- Ensure that training develops skills enhances productivity and quality of work.
- Establish orientation training developing and evaluating systems for the employees.
- To design develop plan administrate and implement an effective and systematic training activities and programs for all levels or staff resulting in a highly motivated flexible and multi skilled workforce.
- Assess training requirements for the employees and create suitable programs to meet the requirements.
- To ensure implementation of an active and efficient Training system for all the departments.
- Plan and administer training seminars for the employees in accordance with the policies & procedures.
- Ensure to assess the effectiveness of training after every training program conducted.
- Ensure to create a positive learning environment
- Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
- Keep abreast of the latest information on innovations in trends in Hospitality.
- Plan organize and direct the training operations perform needs assessment to assure that training fulfills the needs objectives and relevant compliance issues.
- Define operating objectives and training plans to meet short and longterm goals.
- Establish and maintain seamless coordination & cooperation with all departments of the hotel to ensure maximum cooperation productivity morale and guest service.
- Develop and maintain effective relationships with all the departments.
- Respond to training related queries by resolving issues in a timely and efficient manner.
- Ensure that the team has been trained for all safety provisions.
- Ensure that all personnel are kept well informed of departments objectives and policies.
- Motivate and develop team to ensure smooth functioning of the department and promote teamwork.
Qualifications :
YOUR EXPERIENCE AND SKILLS INCLUDE:
- Bachelors Degree in Human Resources Management / Hotel Management
- Minimum 3 years of Learning & Development experience
- Excellent reading writing and oral proficiency in English language
- Proficient in MS Excel Word & PowerPoint
- Strong leadership interpersonal and negotiation skills
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multitask work well in stressful & highpressure situations
- A team player & builder
- A motivator & selfstarter
- Wellpresented and professionally groomed at all time
Remote Work :
No
Employment Type :
Fulltime