Restaurant Supervisor for an opening restaurant with Michelin-star objective
Restaurant Supervisor for an opening restaurant with Michelin-star objective
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Job Description
Restaurant Supervisor
(A New Revamped Dining Experience by Michelinstar Chef)
Fairmont Jakarta is reopening one of its restaurants as an ambitious new establishment with a visionary goal of achieving Michelin star status. We aim to provide an exceptional dining experience that combines outstanding culinary artistry with impeccable service. As we embark on this exciting journey we seek a dynamic and dedicated Restaurant Supervisor to help lead our team and set the standard for excellence.
The Restaurant Supervisor will be responsible for overseeing the daily operations of our restaurant to ensure an extraordinary dining experience for our guests. This role involves managing frontofhouse staff maintaining high service standards and contributing to the development of our restaurants reputation as a top dining destination.
Employment will be under local contract. Open for Indonesian citizens only.
Whats in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
What you will be doing:
- Supervise and coordinate daily restaurant operations ensuring smooth and efficient service.
- Monitor and maintain high standards of cleanliness organization and presentation in all dining areas.
- Manage inventory levels order supplies and ensure proper stock rotation and storage.
- Greet and interact with guests addressing their needs and concerns promptly and professionally.
- Oversee the quality of service provided by staff ensuring it meets or exceeds standards.
- Handle guest complaints and feedback with tact and resolution striving for complete guest satisfaction.
- Train supervise and motivate frontofhouse staff including servers hosts and bartenders.
- Create and manage staff schedules ensuring adequate coverage for peak times and special events.
- Implement and uphold service protocols and standards
- Collaborate with the kitchen team to ensure seamless communication and coordination during service.
- Enforce company policies and procedures including those related to employee conduct and operational practices.
- Maintain records related to safety inspections employee training and other compliance matters.
Qualifications :
Your experience and skills include:
- Proven experience in a supervisory role within a highend or fine dining restaurant.
- Strong leadership skills with the ability to inspire and manage a diverse team.
- Exceptional communication and interpersonal skills with a focus on delivering superior guest service.
- Indepth knowledge of restaurant operations including food and beverage service inventory management and staff training.
- Ability to handle highpressure situations with composure and professionalism.
- A passion for culinary excellence and a commitment to achieving and maintaining high standards.
- Relevant certifications (e.g. food safety hospitality management) are a plus
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
