To serve guests in a professional and polite manner while maintaining the Royal Yorks high standards of food and beverage quality presentation and sanitation. To create a hospitable atmosphere to all internal and external guests while maintaining a professional image in an organized and efficient work area.
- Consistently offer friendly and efficient service and exceed guest expectations
- To respond to guest orders and requests in a timely fashion
- Ensure that the work area is clean neat and sanitized pre post and throughout shift
- Ensure that all equipment is in good working order and to report any malfunctions to your direct supervisor/manager
- Bartending and guest suite serving will be required including amenity orders
- Be knowledgeable of all menu items and dietary requirements being prepared to answer any guest questions in a concise manner
- Ensure accuracy when reading room numbers cover count guest name food and beverage items and specific guest requests
- Complete all assigned side duties including miseenplace
- Attend all preshift briefings and any meetings designated by the supervisor
- Use cooperation and teamwork to provide guests with quality and prompt service
- Be accountable in handling end of shift reports and closing of bills
- To have full understanding of the correct use of dishware glassware and cutlery
- The server will have read and understood all hotel policies and procedures rules and regulations as outlined in the employee handbook
- Ensures tables and trays are removed from guest suites hallways main and east landings in a prompt manner
- Adhere to ALL Safe Standards ensuring all hygiene and prevention measures are being met
- Adhere to alcohol handling procedures and policies
- Adhere to all LQA standards set for the department
- Will work weekends holidays and shift work as scheduled
- Any other tasks as assigned
Qualifications :
- Previous experience in food and beverage required IRD experience a strong asset
- Cash/non cash handling abilities required
- Excellent interpersonal and team player attitude
- Smart serve training program certification
Remote Work :
No
Employment Type :
Parttime