Director of Spa
Director of Spa
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
- OVERSEE AND MONITOR DAILY SPA OPERATIONS
- Lead Spa team to maximize treatment bookings and yield management
- Facility walkthrough to ensure that standards are met
- Ensure adherence of department and facility policies
- Establish professional business relationship with all vendors and increase Spa product inventories
- Oversee the Spa renovation project and the reopening
- PROVIDE SPA / FITNESS EXPERIENCE THAT EXCEEDS GUESTS EXPECTIONS
- Lead the team on a Heartist approach to personalizing the guest experience at the Spa
- DRIVE SPA REVENUE AND COST CONTROL
- Direct operations of facility including short and long range strategic planning so that Spa operates cost effectively and efficiently
- Lead in implementation of 12month marketing plan
- Identify new business and marketing opportunities
- Assist in the implementation of 12month public relations program (calendar of events media etc.)
- Work efficiently with Marketing Communications in all aspects of Spa/hotel promotion as required
- Promote and sell customized Spa programs to conference groups as required
- Meet with group meeting planners to sell Spa facility and programs as required
- Fiscal budgeting and analysis including the preparation of annual budgets for the departments within the facility
- Approve payroll hours and hotel administered service charges / gratuity reports
- Review / approve purchase requisitions
- Prepare operations and capital improvement budget preparation
- Review expenditures to ensure that they are kept within operating budgets
- Review / approve all invoices before payment
- Review remuneration of salaried colleagues and independent contractors
- Control the cost of goods purchased services supplied and labour necessary to the sales and production of our products and services
- MANAGEMENT AND LEADERSHIP OF THE SPA TEAM
- Recruit train develop and motivate members of the Spa team
- Ensure the establishment and execution of all departmental goals
- Ensure all safety practices of Willow Stream are adhered to by entire Spa team
- Conduct discussions /performance reviews with Spa team
- INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM
- Act as a spokesperson for the Spa and the Brand
- Facilitate the needs/requirements of other departments with Spa: Engineering Security Finance F&B T&C Sales & Marketing Laundry & Property Maintenance
- Provide a level of Safety & Security for all guests/members
- Develop own knowledge and skills to grow as a business partner and leader
Qualifications :
- Minimum of 5 years of progressive experience in management position in Spa
- Experience in the hospitality industry is an asset
- Experience and education is one of the Spa disciplines of fitness or therapy is a significant asset
- Interpersonal skills to deal with guests and colleagues issues
- Good problem solving skills and effective decision maker
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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