AMbassador
AMbassador
Posted on :
18-10-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- To consistently offer professional friendly and engaging service.
- To oversee the smooth operation of the hotel and be the key contact for any guest issues or hotel emergencies.
- To handle Guest concerns and react quickly logging and notifying the appropriate leaders.
- To assist guests regarding hotel facilities in an informative and helpful way.
- To take responsibilities to make necessary decisions in absence of General Manager/Hotel Manager/ Excom leaders.
- To walk through the hotel including outlets and banquet ensuring smooth operation and supporting if necessary.
- To follow department policies procedures and service standards
- To follow all safety policies.
- Shift work required.
- Cash handling.
- Oversee front office and guest services during shift.
- Rom allocation for arrivals of the next day.
- Liaise with Guest Experience Manager to ensure VIP guests needs are met.
- Identify sales leads to be followup up by sales department.
- Constantly monitor team members appearance attitude and degree of professionalism.
- Motivate and provides a work environment which brings out the best in team members.
- Maintain complete knowledge of hotel services/features.
- Be fully conversant with hotel fire & life safety/emergency procedures.
Qualifications :
- Previous leadership experience required.
- Previous PMS experience required.
- Computer literate in Microsoft Window applications an asset.
- University/College degree in a related discipline an asset or equivalent experience.
- Report writing.
- Medium to High level Japanese language.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
