PURPOSE OF POSITION
To manage the overall operation of the restaurant following established objectives for the highest standards in professional management and administration as well as in effective and fair personnel development.
KEY ROLES & RESPONSIBILITIES
- Motivate discipline direct and supervise the work of all employees in the restaurant
- Develop and maintain training programs to ensure a high degree of staff professionalism
- Manage daytoday operations of the restaurant
- Handle complaints and make effective service recovery
- Ensure standards are being followed in accordance with F&B policies and procedures
- Ensure all employees have full product knowledge
- Regularly inspect food & beverage quality
- Follow established and proper Accounting procedures
- Hold monthly onetoone staff meetings to establish and monitor targets and achievements and update performance logs accordingly
- Conduct daily roll plays and ensure employees adhere to grooming standards
- Develop maintenance schedules
- Liaise with stewarding on inventory and breakage control
- Maintain daily log book maintaining clear and concise information on the operations.
- Establish guest database with preference records of regular guests
- Schedule employees to maintain Hotels service standards within budgeted labour costs
- Assign responsibilities to subordinates and conduct regular performance checks
- Implement weekly cleaning schedules for operating equipment
- Manage organization and cleanliness of departmental areas by conducting weekly walkthroughs with Hygiene Manager Housekeeping and Engineering Department
- Control stock of all equipment in the restaurant
- Constantly monitor staffs appearance attitude and degree of professionalism
Qualifications :
Your experience and skills include:
- Minimum 2 years experience in a similar position in an international luxury brand.
- Maldives work experience is preferred.
- Proficient in English. Ability to speak in Dhivehi is preferred.
- Sound knowledge of MICROS.
- Strong multicultural awareness and ability to work with people from diverse cultures.
- Outgoing personality excellent leadership and communication skills flexible working hours ability to work in a fastpaced highpressured environment.
Physical ability to stand and walk for long periods of time.
Remote Work :
No
Employment Type :
Fulltime