Duty Manager
Duty Manager
Posted on :
18-10-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Your responsibilities will include:
- Working operationally at Reception assisting guests with enquiries check in storage of luggage and general information about the hotel and local area
- Supervision support and training of Front Office team members to ensure standards and procedures are followed
- Ensuring that all company and department policies and procedures are followed
- Promptly handling guest complaints and feedback in a professional manner
- Completion of reports conducting shift handover ensuring all accounting practices and processes are completed and administration duties as required
- Work closely with the Reservations Sales Food & Beverage and Housekeeping teams to ensure guest expectations are met
- Encourage and foster an environment of open communication across departments
Qualifications :
Knowledge and Experience
- Degree in Hotel Management
- Minimum 3 years of relevant experience in a similar capacity
- Excellent reading writing and oral proficiency in English language
- Ability to speak other languages will be an advantage
- Good working knowledge of MS Excel Word PowerPoint and Opera Cloud
Competencies
- Strong leadership interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multitask work well in stressful & highpressure situations
- A team player & builder
- A motivator & selfstarter
- Wellpresented and professionally groomed at all times
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
