Harvest Room Server Full Time
Harvest Room Server Full Time
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Job Description
Harvest Room Server (Full Time)
As a Server with Fairmont Hotel Macdonald you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.
What you will be doing:
Reporting to the Assistant Outlets Manager responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Follow departmental policies procedures and service standards
- Assist guests regarding menu items in an informative and helpful way
- Project a pleasant and positive professional image to guests at all times
- Sell and upsell menu and beverage items in a positive professional manner
- Have full knowledge of all menu items garnishes contents and preparation methods
- Have full knowledge of beverage lists and promotions
- Deliver and present food items to guest tables
- Process guest checks in a timely and efficient manner
- Bus and reset tables
- Perform opening cleaning and closing duties
- Report any irregularities or comments from guests to supervisors and leadership
- Take initiative to rectify guest recoveries as per brand standards
- Follow all safety and sanitation policies when handling food and beverage
- Adhere to the hotels vehicle handling and safety policies while driving hotel and guest vehicles
- Other duties as assigned
Physical Aspect of the Position (include but are not limited to):
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Constant kneeling pushing pulling lifting
- Frequent ascending or descending ladders stairs and ramps
Qualifications :
Your experience and skills include:
- 1 year alacarte serving experience required in the last 5 years
- Pro Serve certification required
- Previous point of sale system experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fastpaced environment
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to focus attention on guest needs remaining calm and courteous at all times
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
