What you will be doing:
- Performing massage & body services within the standards of Swisstel
- Guest Relations
- Upsell
- Welcoming & Farewell
- Ensuring that the treatment and back of house areas are clean and well maintained in all times
Treatment Standards & Operations
- Perform all treatments at an exceptional standard as per Swisstel protocols and standards taught in training whilst tailoring to the clients specific needs.
- Protect the guest experience by moving quietly around the treatment room and in corridors.
- Use the correct quantities of products as specified by the manufacturer and not exceed that amount.
- Maintain linen and product levels in the treatment rooms ensuring trolleys are stocked clean and organized as per the Spa standards.
- Follow treatment room opening and closing procedures correctly reporting any maintenance issues to Director of Spa & Wellness.
Spa & Sales
- Encourage clients to return to the Spa by recommending an ongoing treatment programme. Maintain a sound knowledge of all treatments packages and any promotions.
- Participate in demonstrations/ events as required.
Qualifications :
Educational Requirements
- Recognized certification by the government
Language Requirements
- Fluent in oral and written Turkish and English
Experience Requirements
- Minimum 2 years of experience as a Spa Therapist
Physical Requirements:
- Able to perform long hour treatments and be able to support operational tasks
Remote Work :
No
Employment Type :
Fulltime