drjobs Reservations Sales Agent

Reservations Sales Agent

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1 Vacancy
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Job Location drjobs

Melbourne - Australia

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Your experience and skills include:

  • Service focused personality.
  • Proven customer service skills with sophisticated communication skills both verbal and written.
  • Computer literate with strong abilities in Microsoft Office.
  • Excellent interpersonal skills with the ability to connect with others easily as well as proven problem solving abilities.
  • Highly responsible and reliable demonstrating initiative as required.
  • Ability to work well under pressure in a fastpaced teambased environment.

What you will be doing:

  • Consistently offer professional friendly and engaging service while corresponding with guests via various methods in a timely manner.
  • Book enter and update room reservation requests & rooming lists as well as build & maintain group blocks using the relevant systems to ensure a flawless checkin & checkout process.
  • Ensure accurate payment information is received and inputted in a timely manner.
  • Maximize revenue by upselling guestrooms and recommending hotel facilities.
  • Assist with balancing inventory/room types.
  • Liaise and maintain strong working relationships with Sales Food & Beverage Front Office & other departments as required.
  • Assist guests regarding hotel facilities in an informative and helpful way.
  • Due to the requirements of the role needs to be performed onsite no working from home options available. 

Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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