Server - TEMPORARY
Server - TEMPORARY
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Job Description
Server TEMPORARY
As a Server with Fairmont Hotels & Resorts you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.
This is a temporary role starting October 11 2024 until January 1st 2025.
Shifts are Tuesday through till Saturday starting at 17:00 until 23:00.
Our Culture & Benefits:
- An inclusive empowering and positive company culture where we place people at the heart of everything we do
- The opportunity to have fun at work alongside passionate hospitality professionals who strive to make the world a more welcoming place
- A competitive rate starting at $18.10 per hour.
- A complimentary meal during your shift through our Colleague Dining Program
- The opportunity to work in a luxury hotel environment and a Vancouver heritage building with a historic legacy dating back to 1939
- Ability to make a difference through our Corporate Social Responsibility activities
What you will be doing:
- Consistently offer a professional thoughtful caring and sincere service to each guest
- Assist guests regarding food and beverage menu items in an informative and helpful way
- Follow outlet policies procedures and service standards
- Have full knowledge of beverage lists and promotions
- Have full knowledge of all menu items garnishes contents and preparation methods
- Have working knowledge of wine varietals & regions including description of all white and red wine by the glass
- Follow all safety and sanitation policies when handling food and beverage
- Be aware of dietary and allergy concerns and communicate accordingly
- Be knowledgeable about all menu offerings garnishes contents and preparation methods including house wine list and promotions
- Ensure prompt delivery and quality of the product
- Ensure the proper set up of all mise en place and side stations in the outlet
- Be able to perform function room set ups/ tear downs moving and setting tables chairs cutlery & linen
- Must be able to serve in a private dining room setting including day and night functions
- Work well as a team player and representative of the Food and Beverage Department
- Excellent communication with Kitchen and Serving staff to ensure timeliness of service
- Assist with running food from the kitchen to the tables assist with bussing and resetting tables in a fast paced environment
- Have ability to make specialty coffees and utilize an espresso/specialty coffee machine
- Other duties as assigned
Please note actual hours worked will fluctuate based on business needs.
Qualifications :
Your skills and experience include:
- 12 years serving experience in an upscale dining establishment required
- Must be able to work a flexible schedule including days evenings and weekends
- Knowledge of wines spirits beer cocktails and specialty coffees
- Serving it Right certification required
- Previous point of sale system experience an asset
- Proven organizational and multitasking skills in a fastpace environment
- Demonstrated ability to be warm & sincere
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Impeccable grooming
- Fluent in both written and spoken English
- Proven ability to problem solve
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to resolve guest inquiries and concerns in a timely manner
- Ability to focus attention on guest needs remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 20 lbs
- Frequent kneeling pushing and pulling
- Frequent ascending or descending ladders stairs and ramps
- Proven ability to carry three entre plates or more at one time
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
