Restaurant Bar Executive
Restaurant Bar Executive
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Job Description
The Restaurant & Bar Executive will deliver prompt and professional F&B service to Hotels guests and assisting the management of all aspects of the Restaurant & Bar Meeting Space Swimming Pool functions in accordance with operation standards. He/she must be familiar with ALL Loyalty Program to recruit members and be able to share information when handling existing ALL members.
Outlet Operations
Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operations.
Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.
Take food and beverage orders according to guests requirements and preferences.
Deliver food & beverage services in accordance to departmental standards and procedures.
Ensure that all food & beverage are serve according to LQA service standard.
Upsell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full.
Remember individual guests names and their preferences to extend a personalized service.
Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
Collect food and beverage supply requisition ensure that the stock collected is as per requisition
Handle guests complaints and comments tactfully and efficiently. Report any complaints incidents or other irregularities to management
Supervise and assist in assigned work stations activities and oversee the operation of outlet in the absence of management
Qualifications :
- Nitec
- Level 1 Food Safety & Hygiene certification
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
