PM Laundry Supervisor
PM Laundry Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Memorable experiences for our Guests and Colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As a Laundry Supervisor your attention to detail will show the team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a fun place to work.
Reporting to the Laundry Manager responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service to all internal and external guests/contracts
- Lead and supervise the daytoday operation of the department to ensure service standards are followed
- Handle Guest concerns and react quickly logging and notifying the proper areas
- Actively participate in daily briefing daily warm up and department meetings
- Ensure all colleagues are informed daily about priorities in the department
- Establish and maintain constructive supportive and professional colleague relationships
- Working knowledge of financial reporting structures (budgets labor productivity revenue expenses)
- Responsible for the recruitment training and ongoing performance management of all Laundry/Valet colleagues
- Supervises and evaluates the work of laundry linen sewing room and valet employees; effectively recommends personnel actions related to selection disciplinary procedures performance leaves of absence grievances work schedules and assignments and administers personnel and related policies and procedures
- Assist in balancing operational administrative and Colleague needs
- Report necessary maintenance items in a timely manner and maintain open communication with Engineering team
- Follow all safety and sanitation policies
- Other duties as assigned
Qualifications :
- Minimum 1 year experience in a supervisory/leadership capacity.
- Experience in a Housekeeping environment an asset
- Service focused personality is essential
- Strong interpersonal and problemsolving abilities and the ability to lead by example
- Excellent communication and organizational skills
- Bilingual (English & Spanish) and asset
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
