- Optimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods equipment design staff to HK Manger in order to improve departmental standards/productivity and ensures implementation of the same
- Ensures cleanliness and hygiene standards in all areas of the hotel
- Ensures adherence to company and hotel policies by all departmental employees
- Plans the organization of work within the department including assignments time schedules and vacations
- Ensures all relevant documentation and records are updated and complete
- Ensures guest requirements and requests are promptly and efficiently responded to in order to achieve customer satisfaction
- Any matter which may effect the interests of the hotel should be brought to the attention of the Management.
- Establish and maintain seamless coordination & cooperation with all departments of the hotel to ensure maximum cooperation productivity morale and guest service.
- Interact with guests and personnel of the hotel in an efficient and friendly manner.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Ensure that the team has been trained for all safety provisions.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Conduct ongoing training and coach all the employees and ensure to maintain records.
- Conduct briefing for Housekeeping Attendants.
Qualifications :
Hotel Management degree or any other equivalent qualification.
Remote Work :
No
Employment Type :
Fulltime