Outlet Manager
Outlet Manager
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
- Responsible for the timely set up of the assigned Food & Beverage outlet according to the meal settings and in line with the opening hours
- Preparing schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
- Conducting regular training sessions with the assigned team in line with the departmental SOPs
- Evaluating the performance of the assigned team and initiate internal development and promotions
- Establishing and updating the outlets database of regular guests
- Touring the outlet and all related areas frequently ensuring the highest possible cleanliness and maintenance standards
- Being actively involved in the outlets promotional activities.
- Consistently offer professional friendly and engaging service
- Lead the F&B Outlets team in all aspects of the department and ensure service standards are followed
- Handle guest concerns and react quickly and professionally
- To assist in recruiting and training all Outlet Colleagues
- Balance operational administrative and Colleague needs
- Attend regularly scheduled departmental meetings
- Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies practices and promotions
- Have full knowledge of all Outlet menus
- Assist in managing the departmental budget
- Follow outlet policies procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Qualifications :
- Three to five years experience in all facets of hotel Food & Beverage operations including a minimum of two years leadership experience in a luxury hotel environment is required
- Strong knowledge of wine and fine dining service is required
- At least 1 years international experience in a luxury hotel environment is preferred
- A degree in Hospitality Management or Restaurant Management is preferred
- Proven ability to focus attention on guest needs remaining calm and courteous at all times in a demanding and fast paced environment is required
- Proven strong supervisory/leadership skills and the ability to meet high levels of service excellence
- Proven ability to work cohesively as part of a team in a multicultural diverse environment
- Strong communication and organizational skills are required
- Excellent organizational skills with ability to prioritize and multitask is required
- Knowledge of Delphi Micros POS Systems and MS Office applications are required
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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