drjobs Outlet Manager

Outlet Manager

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1 Vacancy
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Job Location drjobs

Nairobi - Kenya

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Responsible for the timely set up of the assigned Food & Beverage outlet according to the meal settings and in line with the opening hours
  • Preparing schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
  • Conducting regular training sessions with the assigned team in line with the departmental SOPs
  • Evaluating the performance of the assigned team and initiate internal development and promotions
  • Establishing and updating the outlets database of regular guests
  • Touring the outlet and all related areas frequently ensuring the highest possible cleanliness and maintenance standards
  • Being actively involved in the outlets promotional activities.
  • Consistently offer professional friendly and engaging service
  • Lead the F&B Outlets team in all aspects of the department and ensure service standards are followed
  • Handle guest concerns and react quickly and professionally
  • To assist in recruiting and training all Outlet Colleagues
  • Balance operational administrative and Colleague needs
  • Attend regularly scheduled departmental meetings
  • Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies practices and promotions
  • Have full knowledge of all Outlet menus
  • Assist in managing the departmental budget
  • Follow outlet policies procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned

Qualifications :

  • Three to five years experience in all facets of hotel Food & Beverage operations including a minimum of two years leadership experience in a luxury hotel environment is required
  • Strong knowledge of wine and fine dining service is required
  • At least 1 years international experience in a luxury hotel environment is preferred
  • A degree in Hospitality Management or Restaurant Management is preferred
  • Proven ability to focus attention on guest needs remaining calm and courteous at all times in a demanding and fast paced environment is required
  • Proven strong supervisory/leadership skills and the ability to meet high levels of service excellence
  • Proven ability to work cohesively as part of a team in a multicultural diverse environment
  • Strong communication and organizational skills are required
  • Excellent organizational skills with ability to prioritize and multitask is required
  • Knowledge of Delphi Micros POS Systems and MS Office applications are required


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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