Main Duties:
Administration
- Ensure updating of all departmental records pertaining to attendance duty allocation extra cleaning store requisitions lost & found mini bar operations inventories guest comments and incident records
Customer Service
- Meet with guests on a regular basis to ascertain their views on services of the department.
Financial
- Assist the Assistant Housekeeper in ordering of supplies
- Carry out periodic inventories of all operating supplies in coordination with the Assistant Housekeeper and Laundry Manager
- Ensure zero wastage of supplies manpower and energy
Operational
- To maximize performance and efficiency of the department by the correct allocation of areas to associates
- Carry out stipulated trainings as per the departmental manual
- Ensure correct use of all supplies provided to associates. Periodically check all equipment to ensure correct usage.
- Ensure correct maintenance of log book and all departmental records
Personnel
- Carry out daily briefings training grooming checks and marking of attendance
- Carry out departmental induction programs
- Convey to Assistant Housekeeper any concerns raised by associates
- Ensuring redressal of any associate complaints / issues
Occupational Health & Safety
Employee Responsibility
All employees to safeguard their health and safety and the health and safety of others in the workplace.
Replacement and Temporary Mission:
Be ready and responsible for any job which may be assigned by the Management.
Qualifications :
- Diploma / Degree in Hotel Management
- Excellent communication skills and a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Remote Work :
No
Employment Type :
Fulltime