EN - Food Beverage Manager
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1 Vacancy
Job Description
Food & Beverage Manager
Are you a passionate foodie who is not afraid of thinking outside the box Then we have the job for you! As a Food & Beverage Manager you will strategically lead the team to take guest satisfaction to the next level.
Supports to General Manager in his assignment and assures that set objectives are understood and implemented in the operation
Summary of Responsibilities:
- Provides positive leadership to all people within the Food & Beverage Department. Recognizing that productivity and customer satisfaction are best achieved via a positive workforce; it is expected that recruitment training motivation working conditions internal communications quality control employee empowerment and staff recognition will be managed in a manner to insure a positive and productive staff.
- Acts as a positive contributing member within the hotels management encouraging communication cooperation and assistance among all staff.
- Demonstrate a commitment to personal guest service excellence
- Ensure that Guest and Colleague concerns are resolved in a professional and timely manner
- Review industry trends and competition for new and innovative product and service opportunities.
- Effective recruitment selection training and performance management for all positions within the department
- Develop/update job descriptions job task checklists training manuals systems and procedures for all positions and ensure they are clearly documented and easily accessible.
- Develop a strong team through consistently effective leadership operations and succession planning
- Coach and mentor leaders and colleagues to allow them to exceed guest expectations and provide a path for career development
- Establish effective goals measurements and action plans for the department in all pillars; Colleague Engagement Guest Satisfaction and Financial results
- Operational Duties
- Assures that standards of quality and procedures established for the Food & Beverage Department are understood and implemented in all food and beverage outlets and departments.
- Supports the General Manager in insuring that professional development opportunities are made available to members of the F&B management group whether in the form of cross training special courses advancement and promotion or in some other form.
- Ensures that high standards of professional conduct and ethics are adhered to by yourself and your staff in dealing with colleagues employees customers vendors contractors and the community in which the hotel is located.
- Should be familiar with the major relevant Mvenpick Hotels & Resorts Operational Standards relevant to her area of responsibility as well as the local/domestic policies and procedures and consider them within her/his daily scope of work.
- Create programs to drive revenues in the outlets including unique events throughout the year seasonal programming for holidays etc. to drive F&B revenue
- Manage social media content on behalf of the outlets to drive revenues awareness and reputation of our F&B programming
- Ensure the outlets are reviewing upcoming business volumes and posting positions accordingly
- Participate in the budget process for your respective F&B outlets
- Review and revise outlet and room service menus
- Ensure all corporate programming is in place
Qualifications :
Your experience and skills include:
Service focused personality is essential and previous leadership experience required
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts actions and opportunities clearly with strong networking skills
Ability to lead by example believe in a strong team culture and set the scene for high performance.
- 34 years F&B Management experience in 5 * Hotels .
- Working knowledge of In Room Dining Serving & Bartending is an asset
- Excellent communication and organizational skills
- Highly motivated organized goal and results oriented individual who thrives under pressure
- Proven ability to effectively lead motivate and develop a team
- Communication skills THAI ENGLISH & EFFECTIVE PEOPLE MANAGEMENT AND INTERPERSONAL SKILLS
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
