Front Desk Agent
Front Desk Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Rate of Pay: $20.76/hour USD
Front Desk Agents have 3 primary purposes including but not limited to 1) Greeting guests with a friendly and sincere welcome 2) Registering guests and handling cash and 3) Maintaining proper record keeping for guest accounts.
Greet guests upon arrival with a warm and sincere welcome and register guests into the computer verifying reservation address and credit information while meeting all required 5Star standards.
Accept payment for guests accounts both at the time of registration and at checkout.
Maintain a house bank and make a deposit and accurate report of receipts daily.
Cash checks and exchange currency for guests.
Issue keys and post miscellaneous charges as requested.
Handle mail packages and facsimiles in the absence of the concierge.
Create reservations for guests who are at the desk or who call in after hours
Assist the bellman in storing any luggage.
Additional duties as necessary and assigned.
Qualifications :
Must be able to speak read write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Ability to solve problems and make rational decisions.
Knowledge of Resort operations its services and facilities.
Most work tasks are performed indoors. Temperature generally is moderate and controlled by Resort environmental systems.
Position requires walking and giving direction most of the working day; must be able to stand and exert wellpaced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert wellpaced ability to reach different outlets and other departments of the Resort on a timely basis.
Must be able to exert wellpaced ability in limited space.
Physical Demands:
Must be able to bend stoop squat and stretch to fulfill cleaning tasks.
Must be able to lift up to 15 lbs. on a regular and continuing basis.
Requires grasping writing standing sitting walking repetitive motions bending climbing listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests supervisors and subordinates.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers printers 10key adding machine electric typewriter multiline touch tone phone filing cabinets FAX machines photocopiers dolly and other office equipment as needed.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
