Duty Manager
Duty Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What does a day as a MOD look like
In this role you ensure that guests have a fantastic experience in our hotel during either the morning or evening shift. You are the goto person for our guests and provide optimal service by performing Guest Relations activities. No day is the same. Youll interact with many guests staying at the hotel. Sounds great right If youre interested read on ;).
- You analyze guest reviews and ensure that each one receives a response.
- You see every complaint and issue as an opportunity to improve our service.
- You make sure our ALL members feel at home in our hotel.
- You engage with department heads and help them improve work processes.
- You also take responsibility by conducting safety rounds and taking charge during crisis situations.
Qualifications :
What do we offer
- A salary in scale VI (starting at 2699.15).
- 25 vacation days per year based on a fulltime contract and 8% holiday pay.
- An ALL Heartist Card for discounts at our Accor hotels worldwide.
- Countless development and training opportunities within Accor.
- Travel allowance for a minimum of 5 kilometers per single journey.
- Mandatory participation in the Accor pension scheme and daily use of lunch or dinner in the staff canteen.
- 24/7 access to our gym with the latest Technogym equipment.
What do you bring
We are looking for a serviceoriented colleague who can effectively respond to the unexpected turns of the day and handle tasks independently. You are decisive and persuasive. Furthermore you recognize yourself in the following points:
- Proactive
- A team player
- Stressresistant
- Excellent social and communication skills
- Discreet
- Additionally you are flexible and available to work morning afternoon and evening shifts.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
